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21Jul2014

Technical Assistance Available for Public Safety & Emergency Communications Agencies

Public safety and emergency communications agencies that need help tackling their information sharing and technology integration challenges can get specialized assistance from SEARCH.

Under funding from the U.S. Department of Justice, Bureau of Justice Assistance, SEARCH provides this assistance at no direct cost to agencies. As a BJA Training and Technical Assistance provider, SEARCH helps justice practitioners effectively use policy, strategy, and technology for justice information sharing.

What agencies qualify for assistance?

Local, regional, state, tribal, and territorial public safety and emergency communications agencies nationwide with information sharing and technology integration challenges.

What kind of assistance does SEARCH provide?

SEARCH helps practitioners succeed with information sharing and integration projects through the effective and efficient use of appropriate technology, standards, and industry best practices. Our team has extensive experience planning, implementing and acquiring technology, as well as measuring its effectiveness. Examples of our assistance include:

  • Project management
  • Software needs assessments
  • Requirements gathering for RFP development
  • Enterprise strategic planning/IT roadmap
  • Lifecycle management
  • Multiagency program governance
  • Policy and procedure development
  • Business process modeling
  • Assess information sharing capabilities

We can provide on-site assistance, where we travel to your agency, or offer help via telephone or email.

How do I find out more?

Download our announcement or contact us with your questions.

To request assistance, fill out our online request form.

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Karen Lissy

Ms. Karen Lissy is a Justice Information Services Specialist for the Law and Policy Program of SEARCH, The National Consortium for Justice Information and Statistics. In this position, she provides assistance to state and local justice and public safety agencies to collect, curate, and use National Incident-Based Reporting System (NIBRS) data and computerized criminal history record (CCH/CHRI) information for policy analysis and development.

She also guides justice and related organizations in how to craft and implement laws, policies, practices, and technology applications to effectively collect and use CCH and related justice/public safety data; address legal, policy, and regulatory issues associated with CCH data; better manage and operate criminal justice information and identification systems; and develop security and privacy policies that protect justice information sharing systems.

Ms. Lissy has nearly two decades of research and data analysis experience, having led projects and tasks in support of two agencies within the U.S. Department of Justice’s Office of Justice Programs (the Bureau of Justice Statistics and National Institute of Justice), as well as the Centers of Disease Control and Prevention, and multiple foundations, including Ford, Annie E. Casey, and Hewlett. Prior to joining SEARCH in October 2020, Ms. Lissy served as a Social Science Researcher at RTI International, as a regional Crime Analyst for the Redmond (WA) Police Department, and as Director of a research program with the Harvard Center for Risk Analysis. Beginning in 2012, Ms. Lissy’s work has focused on improving data in law enforcement to answer policy questions and improve community/police relations.

Ms. Lissy earned a Bachelor’s degree in Public Policy from Duke University, and a Master’s in Public Health from the University of North Carolina at Chapel Hill.

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Michael Mackay

Mr. Michael Mackay is an Information Sharing Developer for SEARCH, The National Consortium for Justice Information and Statistics. As part of the Software and Data Engineering Program (SDEP) team, he plans, develops, implements, and deploys information sharing systems on behalf of SEARCH clients in local, state, tribal, and Federal government settings. He also provides programming, configuration, and testing assistance, and consults on implementation architecture and design with clients. 

Mr. Mackay supports justice, public safety, and homeland security information sharing nationwide through SDEP services that include software architecture and systems design, application development, deployment and support, data management services, and direct technical assistance and training. These services offer capabilities that include federated query, authentication access/control, subscription/notification, process/workflow automation, data analysis, and more. 

Prior to joining SEARCH in 2021, Mr. Mackay worked as a Software Engineering Intern for TDM Business Toole Suite, where he provided software development support using Java frameworks, implemented relational database models using MySQL, and designed GUI components using NetBeans. 

Mr. Mackay will work in an Agile development environment, a methodology that SEARCH embraces that focuses on incremental development and delivery, collaboration in a team approach, and rapid and flexible response to change throughout the development cycle. 

Mr. Mackay earned a bachelor’s degree in Computer Science and Applied Mathematics and Statistics from Stony Brook University, New York. 

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