Public Safety & Emergency Communications

Emergency communications has always been an integral part of the public safety response to day-to-day events as well as large-scale, multi-agency, multi-jurisdictional incidents. At the heart of some our nation’s largest disasters is the element of how well, or not so well, the communications systems were able to support emergency first responders. Emergency communications covers a broad scope of areas and is not limited to technology; it encompasses field communications (radio, mobile data, operability, and interoperability) and communications center communications (9-1-1 and dispatch). 

The SEARCH team possesses experience as practitioners across all of the emergency communications disciplines and can help you make sense of it all. We have managed communications centers, implemented radio-CAD-mobile data systems, directed large interoperability projects and worked in the 9-1-1 field. 

Visit our Public Safety & Emergency Communications pages for SEARCH solutions in these areas:

Karen Lissy

Ms. Karen Lissy is a Justice Information Services Specialist for the Law and Policy Program of SEARCH, The National Consortium for Justice Information and Statistics. In this position, she provides assistance to state and local justice and public safety agencies to collect, curate, and use National Incident-Based Reporting System (NIBRS) data and computerized criminal history record (CCH/CHRI) information for policy analysis and development.

She also guides justice and related organizations in how to craft and implement laws, policies, practices, and technology applications to effectively collect and use CCH and related justice/public safety data; address legal, policy, and regulatory issues associated with CCH data; better manage and operate criminal justice information and identification systems; and develop security and privacy policies that protect justice information sharing systems.

Ms. Lissy has nearly two decades of research and data analysis experience, having led projects and tasks in support of two agencies within the U.S. Department of Justice’s Office of Justice Programs (the Bureau of Justice Statistics and National Institute of Justice), as well as the Centers of Disease Control and Prevention, and multiple foundations, including Ford, Annie E. Casey, and Hewlett. Prior to joining SEARCH in October 2020, Ms. Lissy served as a Social Science Researcher at RTI International, as a regional Crime Analyst for the Redmond (WA) Police Department, and as Director of a research program with the Harvard Center for Risk Analysis. Beginning in 2012, Ms. Lissy’s work has focused on improving data in law enforcement to answer policy questions and improve community/police relations.

Ms. Lissy earned a Bachelor’s degree in Public Policy from Duke University, and a Master’s in Public Health from the University of North Carolina at Chapel Hill.

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