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ISP List

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The ISP List is a database of Internet service and other online content providers that will help you get the information you need for your case. For each Internet Service Provider listed, you’ll find the legal contact information and instructions needed to serve subpoenas, court orders, and search warrants.

The ISP List is a law enforcement community effort, meaning that while it may reside on our website, it belongs to us all. If you come across newer information than what we have listed here, please let us know and we’ll update it. If you discover an ISP that we don’t have in the database, let us know and we’ll add it. 

We know that getting the information you need from Internet service and other online content providers can be challenging. If you need assistance in this area, let us know through our Assistance & Training Center. We can answer your questions about submitting a legal request and we can help you decipher the results.

Select an ISP from the drop-down menu to access contact information:

LE Guides

Use our handy form to request one or more of these documents, offered by ISPs as a service to law enforcement investigators. Note that this is NOT an automated system, as each request is vetted by SEARCH staff as to the authenticity of the LE requester:

  • Amazon LE Guide
  • Apple LE Guide
  • Barnes and Noble Law Enforcement Media Request Form
  • Bittrex LE Guide
  • Blink LE Guide
  • Chatstep LE Guide
  • Citizen App
  • Coinbase LE Guide
  • Comcast Cable/Xfinity Law Enforcement Handbook
  • Couchsurfing LE Guide
  • Discord LE Guide
  • Dropbox LE Guide
  • Ebay Responding to Law Enforcement Record Requests
  • Experience Project Law Enforcement Guidelines
  • FitBit Law Enforcement Guidelines
  • Formspring LE Guide
  • Formspring Legal Process Policies
  • Green Dot Bank LE Guide
  • hi5 Official LE Guide
  • Hornet app LE Guide
  • Inteliquent LE Guide
  • KIK LE Guide
  • Kraken LE Guide
  • LinkedIn LE Guide
  • LiveMe LE Guide
  • MeetMe Law Enforcement Compliance Guide
  • Mega.nz Compliance Process
  • Megapersonals LE Guide
  • Microsoft Guidelines for US Law Enforcement
  • MocoSpace LE Guide
  • myYearbook Law Enforcement Guidelines
  • Omegle LE Guide
  • Onstar LE Guide
  • PayPal Safety Hub LE Guide
  • Photobucket LE Guide
  • Pinger LE Contact Info
  • Ring LE Guide
  • Skout LE Guide
  • Skype International Guidelines for LEA
  • Snapchat LE Guide
  • Sonic.net Legal Process Policy
  • Sony (PlayStation) – Sony Interactive Entertainment LLC
  • Stickam LE Guide
  • Tagged Official LE Guide
  • TeenSpot.com Law Enforcement Handbook
  • TextNow LE Guide – U.S.A
  • Tiktok LE Guide
  • TracFone Wireless, Inc.
  • Tumblr LE Guide
  • Twitter LE Guide
  • Uber US LE Guide and Primer
  • USAA Federal Saving Bank 211025
  • Verizon Law Enforcement Legal Compliance Guide
  • Whisper LE Guide
  • Wickr LE Guide
  • Windstream Communications, Inc LE Guide
  • Winn-Dixie LE Guide
  • Wyze Labs LE Guide
  • Yahoo! Compliance Guide for Law Enforcement
  • Yolo App LE Guide
  • Yubo

Request Document(s)

MSN Online Services requests that law enforcement officials contact them directly to obtain a copy of their ISP compliance guide. Their number is
425-722-1299.

The ISP List was originally maintained by James Nerlinger, Jr. at the defunct site http://forensics.web.org. Through agreement with Mr. Nerlinger, SEARCH has accepted the responsibility to maintain and update this valuable resource. This list has been an essential resource for law enforcement investigators since its inception. Through this list, Mr. Nerlinger has aided thousands of law enforcement officers in their investigations. SEARCH intends to continue this tradition of assisting law enforcement by maintaining the list as a resource for law enforcement investigations.
Quick Access ISP Information

These are law enforcement-sensitive documents, and their distribution is limited to law enforcement investigators. Please fill out the following information to request any of these documents. We will contact you soon regarding your request.

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Karen Lissy

Ms. Karen Lissy is a Justice Information Services Specialist for the Law and Policy Program of SEARCH, The National Consortium for Justice Information and Statistics. In this position, she provides assistance to state and local justice and public safety agencies to collect, curate, and use National Incident-Based Reporting System (NIBRS) data and computerized criminal history record (CCH/CHRI) information for policy analysis and development.

She also guides justice and related organizations in how to craft and implement laws, policies, practices, and technology applications to effectively collect and use CCH and related justice/public safety data; address legal, policy, and regulatory issues associated with CCH data; better manage and operate criminal justice information and identification systems; and develop security and privacy policies that protect justice information sharing systems.

Ms. Lissy has nearly two decades of research and data analysis experience, having led projects and tasks in support of two agencies within the U.S. Department of Justice’s Office of Justice Programs (the Bureau of Justice Statistics and National Institute of Justice), as well as the Centers of Disease Control and Prevention, and multiple foundations, including Ford, Annie E. Casey, and Hewlett. Prior to joining SEARCH in October 2020, Ms. Lissy served as a Social Science Researcher at RTI International, as a regional Crime Analyst for the Redmond (WA) Police Department, and as Director of a research program with the Harvard Center for Risk Analysis. Beginning in 2012, Ms. Lissy’s work has focused on improving data in law enforcement to answer policy questions and improve community/police relations.

Ms. Lissy earned a Bachelor’s degree in Public Policy from Duke University, and a Master’s in Public Health from the University of North Carolina at Chapel Hill.

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Michael Mackay

Mr. Michael Mackay is an Information Sharing Developer for SEARCH, The National Consortium for Justice Information and Statistics. As part of the Software and Data Engineering Program (SDEP) team, he plans, develops, implements, and deploys information sharing systems on behalf of SEARCH clients in local, state, tribal, and Federal government settings. He also provides programming, configuration, and testing assistance, and consults on implementation architecture and design with clients. 

Mr. Mackay supports justice, public safety, and homeland security information sharing nationwide through SDEP services that include software architecture and systems design, application development, deployment and support, data management services, and direct technical assistance and training. These services offer capabilities that include federated query, authentication access/control, subscription/notification, process/workflow automation, data analysis, and more. 

Prior to joining SEARCH in 2021, Mr. Mackay worked as a Software Engineering Intern for TDM Business Toole Suite, where he provided software development support using Java frameworks, implemented relational database models using MySQL, and designed GUI components using NetBeans. 

Mr. Mackay will work in an Agile development environment, a methodology that SEARCH embraces that focuses on incremental development and delivery, collaboration in a team approach, and rapid and flexible response to change throughout the development cycle. 

Mr. Mackay earned a bachelor’s degree in Computer Science and Applied Mathematics and Statistics from Stony Brook University, New York. 

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