Technical Assistance Program

• Make the business case for automation, integration, information sharing and interoperability, including development of performance metrics to ensure success
• Incorporate best practices for information technology (IT) strategic planning and implementation through development of comprehensive strategic and tactical plans
• Model critical information and data exchanges
• Use the latest tools, such as the U.S. Department of Justice-funded Justice Information Exchange Model^© and Global Justice XML Data Model, to facilitate information sharing
• Improve communications interoperability for first responders
• Assess IT security risks and develop appropriate policies and procedures
• Develop effective project governance and leadership strategies
• Create project management best practices, including risk and scope management techniques
• Develop enterprise information sharing architectures that align technology decisions with business objectives, as well as national standards and best practices
• Adopt effective procurement and vendor management strategies
• Learn from the collective experiences of other agencies and jurisdictions
• Implement appropriate information and identification technologies