Assistance

Need help? SEARCH offers the assistance you are looking for.

Sample Scenarios

technical

Technical

You are on an Advisory Board charged with determining if your County's current 9-1-1 system will meet future business needs based on current national standards.
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background-check

Policy

You are an employer who is thinking about conducting criminal history background checks on prospective employees but you have some questions.
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operational

Operational

You are a lieutenant working a suspected child exploitation case in which a young victim has been coerced into taking photos of herself and sending them to someone online.
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Assistance Request Form

Scenario 1: Technical

You are on an Advisory Board charged with determining if your County’s current 9-1-1 system will meet future business needs based on current national standards. You are exploring new systems for the County and need assistance with gathering requirements for Next Generation 9-1-1 ready equipment. A project of this scope would best be served by a site visit in which we would meet with representatives from all project stakeholder agencies to conduct a business assessment. This would lead to us helping you develop functional and technical specifications that would ultimately drive your RFP.

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Scenario 2: Policy

You are an employer who is thinking about conducting criminal history background checks on prospective employees but you have some questions. What’s the best way to go about getting a background check done? Do I go through my state? Do I go through a private company online? What information can I expect to see? Contact us with your questions and we’ll give you the direction you need.

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Scenario 3: Operational

You are a lieutenant working a suspected child exploitation case in which a young victim has been coerced into taking photos of herself and sending them to someone online. The only thing you know about the suspect is his screen name. Contact us and we’ll walk you through the steps of using social networking sites to find the information you need to identify and locate the suspect.

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Focus Areas
  • Information sharing architecture evaluation and development
  • NIEM Information Exchange Package Documentation (IEPD) and data exchange standards development
  • Information exchange analysis
  • Business process modeling
  • Effective governance structures development
  • Acquisition document development (RFI/RFP)
  • Systems evaluation
  • Documentation review
  • Needs analysis and assessment
  • Policy and procedure development
  • Enterprise strategic planning
  • IT procurement planning
  • Security assessments
  • Legal, policy and technology research
  • Infrastructure assessment
  • Meeting facilitation
  • Requirements development
  • Technology planning workshops
  • Statistical analysis
  • Functional standards development
  • Performance management strategies and standards development
  • Performance measures development
  • Information security policy development
  • Computer forensics
  • Mobile device data recovery
  • And more!
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